Trust Center

Welcome to the Voop Security Portal. This portal provides an overview of our commitment to security and compliance, where you will find our security practices, and explore details on our controls.

Compliance

GDPR
GDPR
CCPA
CCPA

Infrastructure Security

Unique production database authentication enforced
Encryption key access restricted
Unique account authentication enforced
+17 more

Organizational Security

Asset disposal procedures utilized
Production inventory maintained
Portable media encrypted
+10 more

Product Security

Data encryption utilized
Control self-assessments conducted
Penetration testing performed
+2 more

Internal Security Procedures

Continuity and Disaster Recovery plans established
Continuity and disaster recovery plans tested
Cybersecurity insurance maintained
+33 more

Data and Privacy

Data retention procedures established
Customer data deleted upon leaving
Data classification policy established

FAQ

How do you handle data Voop collects?

We encrypt all customer data at rest and in transit. You can learn more about our privacy and security practices at https://voop.ai/legal, including within our Privacy Policy and Security Addendum.

Where are your servers located?

Our cloud environment is hosted by AWS in London, and we have the capacity to store customer data in other countries.

Do you conduct pen tests?

Yes, we conduct penetration tests at least annually.

How do you authenticate customers?

Our authentication follows industry standards and best practices, including secure password hashing and salting, and data encryption.